Shipping Terms & Conditions;
By placing an order on www.hyperspaze.in, you agree to the following shipping terms and conditions. These terms govern the shipping, delivery, and logistics of products purchased from HYPER SPAZE.
- Shipping Partner
HYPER SPAZE uses third-party logistics providers, and authorized courier partners, to deliver orders across India.
- Shipping Coverage
Deliveries are available only within India
Orders will be shipped to serviceable pin codes as determined by logistics providers
HYPER SPAZE reserves the right to cancel or delay orders to non-serviceable or restricted locations
- Order Processing
Orders are processed within 1–3 business days after successful payment confirmation
Orders placed on Sundays or public holidays will be processed on the next working day
Processing timelines may be extended during peak seasons, sales, or unforeseen circumstances
- Delivery Timelines
Estimated delivery timelines after dispatch:
Metro Cities: 3–5 business days
Non-Metro Areas: 4–7 business days
Remote Locations: 6–10 business days
Delivery timelines are estimates only and are not guaranteed. Delays may occur due to courier operations, weather conditions, or other external factors.
- Shipping Charges
Shipping charges, if applicable, are calculated and displayed at checkout
Charges may vary based on order weight, dimensions, delivery location, and courier rates
Any free shipping offers are subject to promotional terms and may be withdrawn at any time
- Shipment Tracking
Upon dispatch, customer can track the orders on dashboard and will receive a tracking ID via email, SMS, or WhatsApp
Tracking information is provided by logistics providers or the assigned courier partner
HYPER SPAZE is not responsible for inaccuracies in third-party tracking systems
- Delivery Attempts & Failed Deliveries
Courier partners may attempt delivery up to 2–3 times
If delivery fails due to:
Customer unavailability
Incorrect or incomplete address
Refusal to accept delivery
the shipment may be returned to origin
Any re-shipping or additional courier charges shall be borne by the customer
- Address Accuracy
Customers are solely responsible for providing:
Accurate and complete delivery address
Correct PIN code and contact number
HYPER SPAZE shall not be liable for delays, non-delivery, or loss caused by incorrect address details provided by the customer.
- Damaged, Missing, or Tampered Shipments
Customers must inspect packages at the time of delivery
Any damage, tampering, or missing items must be reported within 24 hours of delivery
Complaints raised after this period may not be accepted
Resolution will be handled in coordination with logistics providers as per courier investigation outcomes
- Force Majeure
HYPER SPAZE shall not be held liable for delays or failure in delivery due to events beyond reasonable control, including but not limited to:
Natural disasters
Lockdowns or government restrictions
Strikes, riots, or logistics disruptions
Acts of God or force majeure events
- International Shipping
HYPER SPAZE does not offer international shipping at this time
All orders are restricted to domestic delivery within India
- Right to Modify
HYPER SPAZE reserves the right to:
Modify, update, or amend these Shipping Terms & Conditions at any time
Changes will be effective immediately upon posting on the website.
- Contact Information
For shipping-related queries:
HYPER SPAZE Customer Support
📧 Email: support@hyperspaze.com
📞 Phone: +91-7695005555
🕒 Working Hours: Mon–Sat | 10:00 AM – 6:00 PM
